Sunrise on Matterhorn from Riffelsee

The vision of Innsaei is to hold a safe space for individuals and organisations to have insight in their endeavours and achieve their chosen aspirations.

Our associates provide consultancy services in the following areas;​

  • Service Redesign and Managing change

  • Bespoke training programmes

  • Service Improvement and Review             

  • Group or individual coaching

  • Executive coaching

  • Adult Education learning design

  • Innovation training 

  • Alternative Provider of accredited online SCRUM certifications.

Hodan has 20 years of change management experience, having worked for large global organisations specialising in continuous improvement and business agility.

Using design thinking facilitation, she has supported digital and operational teams to solve complex problems and realise sustainable, innovative solutions.

Hodan is a Safe Agilist and trainer in agile methodologies, an accredited Executive Coach with the Institute of Leadership and Management with a range of clients from both public and private sector. She is currently undertaking a Masters in Psychology and has a particular interest in the benefits that coaching can have in building intuition.

 Hodan’s past projects include:

  • Clinical pathway redesign facilitator for UK regional and national healthcare

  • National PET-CT education programme lead, a partnership with Christie NHS and Alliance Medical diagnostics

  • Global leadership development and IoT discovery for Nokia telecommunication

  • Associate lead tutor and assessor for a Masters programme (Evidence Based Commissioning) at Lancaster University

  • Agile coach and trainer for London Stock Exchange

  • Agile coach and innovation facilitator for Airbus Commercial

  • Product lead for the development of leadership engagement in business agility at BP UK

  • Group coach for Adoption and spread of innovation programme for the North West Coast Academic Health Science network

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Hodan Noor 
Founder and Director
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An experienced professional with operational business planning and monitoring skills supporting the delivery of key projects and the continuous improvement of the services, within the healthcare sector using proven improvement and coaching methodologies.

Michelle has worked in the NHS for over 20 years at several organisations including Salford Royal, The Christie, Morecambe Bay, Pennine Acute and East and North Herts NHS Trust. In 2013 she was an IHI (Institute for Health Care Improvement) Blue Shirt at the 25th Symposium in Orlando and her long-term goals are to keep striving for healthcare improvement.

As a qualified coach she supports individuals and groups to problem solve and identify sustainable solutions.

Michelle Leach

Gemma works in all aspects of Change, with over 15 years experience that spans across the Financial and Public sector.  She has expertise in both Global and Local transformation, from Business to Process to People.    


A natural leader, passionate about helping others fulfill their potential, with strong communication and presentation skills.  She  understands that true change and transformation comes from within.  Facilitating human learning and sharing experiences has become a key part of her delivery.  Designing, building and delivering impact through workshops, with training experiences and providing community management to empower people to embrace change.  


Using a strong evidence base to make informed decisions, she specialises in data and analytics and is able to harness actionable insights to help inform strategic directions and practical decision making.  

Gemma Mcdonald